Bernhardt recliner acting up? You’re not alone. These are gorgeous chairs, but the mechanisms, cables, and power bits still wear out over time. This guide walks through the most common Bernhardt recliner issues, how to fix them, where to buy parts, and when to call in backup.
Fix & Troubleshoot Common Bernhardt Recliner Problems and Issues
Footrest won’t stay up or slips down: Usually a worn ratcheting bar, spring, or linkage. Flip the recliner over (unplug power models first) and inspect the footrest mechanism. Tighten loose bolts, lubricate pivot points sparingly, and replace worn springs or the footrest bar with a compatible recliner ratchet/locking bar kit.
Handle or lever feels loose or broken: Over time, the mounting screws or the release cable can loosen or snap. Remove the side panel screws, pull off the handle, and inspect the cable eyelet. Replace stripped screws and, if needed, install a universal recliner handle and cable kit matched to your cable length.
Back won’t recline or feels stuck: First confirm the locking bar at the rear of the back is fully seated in the brackets. If it’s a push-back style, check that the glide tracks are free from obstructions. Tighten bolts at the base, lubricate pivot joints lightly, and verify nothing is binding against the wall or carpet edge under the footprint.
Power Bernhardt recliner not moving (no sound): Unplug and reseat all connections: wall outlet, power supply brick, and motor harnesses. Try a different outlet and test the brick with a surge protector. Inspect for chewed or pinched cords and replace with a compatible recliner power supply and motor cable set. If the motor hums but doesn’t move, the actuator may need replacement.
Power recliner moves but stops halfway or clicks: This can signal a weak power brick, overloaded circuit, or failing motor. Remove extra load from the chair (no one sitting), cycle from fully closed to fully open. If it still stalls, swap in a compatible 2-pin / 5-pin recliner power adapter. Persistent clicking with no movement usually means the linear actuator needs replacement.
Recliner leans to one side or feels wobbly: Check feet, glides, or base rails for damage. Tighten all frame bolts (especially where the arms and back meet the base) with a ratcheting socket set. Inspect springs and brackets under the seat; bent hardware or a cracked frame should be handled by a pro or through Bernhardt warranty if applicable.
Seat feels saggy or “bottoms out”: Over time, cushion foam and webbing soften. Flip cushions and rotate them if possible. For severe sagging, consider adding high-density foam inserts or replacing the core with a high-density replacement cushion insert. If seat springs are broken, you’ll likely need a technician or warranty service.
Fabric or leather tearing at seams: Small seam splits can sometimes be stitched from the inside with heavy-duty upholstery thread. For minor punctures and scuffs, use a color-matched leather/vinyl repair kit. Larger tears, especially in load-bearing panels, are best handled by an upholstery shop or addressed as a warranty question.
Loud squeaks or grinding noises: Turn the chair over and have someone gently rock/recline while you listen. Mark noisy joints and lightly apply a dry-film or silicone-based furniture-safe lubricant. Avoid overspraying fabric or leather. Tighten any bolts where squeaks persist.
Buy Parts for Broken Bernhardt Recliner
- Contact the original Bernhardt retailer or designer you purchased from and request OEM parts through their parts department.
- Use Bernhardt’s official Replacement Parts request form to inquire about mechanisms, handles, and hardware.
- For out-of-warranty chairs, shop compatible components like universal recliner replacement parts, recliner actuator motors, and pull handle cables by measurement.
Bernhardt prefers that parts and repairs go through the retailer/designer network, especially while your recliner is under warranty. For safety-critical components like frames, springs, and electronic mechanisms, OEM parts or technician service are strongly recommended before you try generic substitutes.
How much does it cost to repair a Bernhardt recliner?
- Basic adjustments and lubrication: Often free if you DIY; $50–$100 if a local furniture tech visits to tighten hardware and lubricate mechanisms.
- Handle or cable replacement: DIY kits from about $15–$40 for a handle-and-cable set; $80–$150 with labor if done by a pro.
- Mechanical reclining mechanism repair: Replacement springs or bars typically $20–$60 in parts; a full mechanism swap with labor can run $150–$300 depending on access and model.
- Power motor/actuator replacement: A compatible recliner motor/actuator kit usually costs $80–$200; expect $250–$400 total with professional installation.
- Cushion and upholstery repairs: Foam insert replacement might be $80–$200 per cushion; reupholstery for a full recliner can range from $400–$1,200+ depending on fabric/leather and local labor rates.
- In-warranty service: If the issue is due to a covered defect, parts and reasonable labor may be covered through Bernhardt’s warranty via your retailer; you may still pay for inspection or transport depending on their policy.
Bernhardt Recliner Repair & Service Center Near Me
To get official Bernhardt support, start with the retailer or designer you purchased from—that’s who Bernhardt directs all warranty and parts claims through. You can also use the Customer Care section on the Bernhardt website to find retailers and submit questions. Head to Bernhardt Customer Care to locate a local dealer, request replacement parts, or file a warranty claim.
Bernhardt Recliner Warranty Information
Bernhardt offers limited warranties on its upholstered furniture that generally cover frames and springs against manufacturing defects for the life of the product under normal residential use, and cushions for a defined period (often three years for abnormal loss of resiliency). Reclining mechanisms are typically covered for several years, and electronic mechanism parts for a shorter period.
Coverage applies to the original retail purchaser and normal home use, and it doesn’t cover wear-and-tear, abuse, or non-Bernhardt repairs/parts. Always check the latest upholstery warranty on Bernhardt’s official site and confirm terms with your retailer, since policies may change or vary by product line.
Maintenance Tips to Extend Bernhardt Recliner Life
- Keep the recliner on a flat, stable surface so the frame and mechanism aren’t twisted or stressed during use.
- Tighten bolts and screws annually using a quality hex/socket tool set to prevent wobbles and uneven wear.
- Vacuum crumbs and pet hair from seams and moving parts to reduce grit that can cause premature wear or squeaks.
- For power models, use a reliable surge protector to protect motors and power supplies from voltage spikes.
- Follow fabric or leather care instructions; use only furniture-safe cleaners and avoid harsh chemicals that can weaken stitching or finishes.
- Limit “plopping” or jumping onto the chair; repeated impact shortens the life of springs, joints, and foam.
- Address small issues early—like minor squeaks, loose handles, or slow motors—before they turn into expensive repairs.
Conclusion
Bernhardt recliners are built nicely, but they’re still machines with moving parts. If you keep bolts tight, protect the power components, treat the upholstery kindly, and grab the right replacement parts when things wear out, your chair can stay smooth and comfy for a long, long time.
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